Ordered before 18:00, shipped today.

Orders received before 18:00 ship the same working day. How quickly they arrive depends on the destination and the carrier.

How long in transit?

Typical transit times for parcels, counted from the day of shipping.

DestinationParcel
Belgium1 working day
Netherlands1–2 working days
France2–3 working days
Germany2–3 working days
Rest of Europe3–5 working days

Transit times are an indication from the carrier, not a guarantee.

Parcels

  • Orders before 18:00 ship the same working day
  • Via bpost, PostNL, DHL, DPD, GLS, FedEx and Colis Privé
  • Your customer gets a track-and-trace code
  • Urgent orders for technicians get priority

Pallets and retailers

  • Pallets via a regular pallet carrier
  • Deliveries to distribution centres in the time slot we book for you
  • Advance despatch advice (EDI) to your retailer
  • If a shipment ever can't leave on time, you hear it from us before your customer notices

Frequently asked questions

What about orders after the cut-off?
Orders received after 18:00 ship the next working day.
Do you deliver outside Belgium?
Yes, we ship to the whole of Europe. We speak Dutch, French and English.
Can I choose the carrier myself?
We choose together with you what fits. After that we never change your carrier without your approval.

Also read how it works.

When do your orders need to arrive?

Tell us where your customers are and what you ship. You'll get a no-obligation proposal.

No obligation · Reply within 1 working day