What we learn in the warehouse.
Practical guides on supplying retailers, stock across multiple channels and spare parts logistics. Written for SMEs, without jargon wherever possible.
7 articles
Fulfilment: the basics
What fulfilment is, what it costs and when outsourcing is worth it.
What is fulfilment? A guide for Belgian SMEs
Fulfilment is everything that happens between an order and the moment your customer receives it. What exactly does it involve, what does it cost and when should you outsource it?
What is a 3PL? From 1PL to 4PL explained
3PL, fulfilment partner, logistics service provider: what's the difference? A clear explanation of 1PL, 2PL, 3PL and 4PL, and which model suits a growing SME.
Processing returns: how to keep them manageable
Returns are part of selling online. What does the law say, how do you organise processing and how do you stop returned products from piling up in a corner?
What is kitting? Assembling sets and bundles explained
Gift boxes, starter packs, service kits or in-store displays: that's called kitting. What is it, when does it make sense and what should you look out for?
Switching to another fulfilment partner: a step-by-step plan
Not happy with your current fulfilment partner? How to switch without your customers noticing, from contract and data to moving your stock.
What does fulfilment cost? How to compare quotes fairly
Storage, picking, packaging, returns, integrations: fulfilment quotes are hard to compare. How to calculate what you'll really pay.
Outsourcing fulfilment: 7 signs it's time
Are you taping boxes instead of selling? These are seven signs your logistics are holding back your growth, and what to look for when you outsource them.
4 articles
Supplying retail and B2B
Pallets, GS1 labels, EDI and one stock for your webshop and your retailers.
B2B and B2C fulfilment: what's the difference?
A parcel to a consumer and a pallet to a distribution centre need a completely different approach. These are the differences between B2B and B2C fulfilment, and why it's best to combine them.
What is EDI? A guide for SMEs supplying retailers
Your new retailer asks for EDI. What is it, which messages do you need (ORDERS, DESADV, INVOIC) and how do you set it up as an SME without your own IT department?
Supplying supermarkets and retailers: GS1 labels, SSCC and EDI explained
Your product is going on the shelves of a major retailer. What you need to know about GS1 labels, SSCC codes, despatch advice (DESADV) and time slots, so your first delivery isn't refused.
Webshop and retail from one stock: how to keep your inventory accurate
Selling through your webshop, marketplaces and to shops? How to avoid keeping stock in two places, overselling, and a retail order emptying your webshop.
2 articles
Technical fulfilment
Spare parts, service flows and technicians who shouldn't have to wait for a part.
What is technical fulfilment? Spare parts logistics explained
Technical fulfilment is the storage and shipping of spare parts, accessories and service items. Who is it for, how does it work and what does it deliver?
Why your technicians wait for spare parts (and how to fix it)
A technician waiting days for a part worth a few euros costs you far more than that part. These are the causes of slow spare parts logistics, and the solutions.
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